Reputed for its interesting and diverse informative content, The CIO World is pleased to feature Christian Novosel, the visionary Executive Vice President and Chief Digital Officer at WestJet.
Aviation, toChristian Novosel , is not merely a career; it’s a childhood dream he created when he was a child and which still drives him today.
To Christian, the attraction of the airline business is that it is engaging as well as challenging. On the positive side, the business can unite individuals, bring them together, and provide us an opportunity for discovery. On the other side, however, the company involves real challenges—network optimization and running complicated systems. It requires imagination and expertise.
As an industry thought leader,Christian Novosel is here to map this multifaceted landscape, constantly scanning for fresh and improved solutions to the industry’s most prickly challenges. To him, the wonder of flight is not merely reducing the world to a smaller size, but how flying has the ability to unite cultures and establish bridges.
With WestJet, he’s not just transforming the face of flight, but the way that humanity comes together and gets to explore the globe. His unrelenting pursuit of excellence and love of the skies are beacons that shine down on WestJet to ever greater heights. When borders apparently disappear and distances begin to collapse, he is fueling an industry that still inspires awe and promise. With every takeoff out, and with every landing in, he is warning us that the sky is not a limit, but only the edge of a journey with infinite possibility. Christian noted that WestJet started operations in 1996 with three planes, five cities, and 220 dedicated employees called “WestJetters.” The airline now has a heterogeneous fleet of four aircraft types to over 110 North American, Central American, Caribbean, European, and Asian destinations.
By its devotion to excellence, WestJet maintains the flawless running of over 600 flights a day, hosting millions of visitors on over 180 aircraft. WestJet’s pursuit of outstanding hospitality cannot be limited within the scope of its flights to the virtual platform and related tools. The airline is committed to offering the highest quality of service on flight and on the web as well, with a nurturing and empathetic environment for all guests’ experiences.
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